Privacy Policy

Last updated: December 2024

Welcome to GoToAnyPark

At GoToAnyPark, we're committed to protecting your privacy while helping you discover and plan incredible national park adventures. This Privacy Policy explains how we collect, use, and safeguard your information when you use our AI-powered park planning platform.

Information We Collect

Account Information

  • Personal Details: Name, email address, and profile information when you create an account
  • Authentication: We use secure OAuth providers (like Google) for sign-in
  • Preferences: Your park preferences, travel dates, and trip planning details

Usage Information

  • Trip Planning: Parks you search for, itineraries you create, and travel preferences
  • AI Interactions: Your conversations with our AI trip planner to improve recommendations
  • App Usage: How you navigate and use our platform features

Technical Information

  • Device Data: Browser type, device information, and IP address
  • Cookies: Essential cookies for authentication and user preferences
  • Analytics: Anonymous usage statistics to improve our service

How We Use Your Information

Core Services

  • Provide personalized AI-powered trip planning and recommendations
  • Send real-time park alerts, weather updates, and travel notifications
  • Save and sync your trip plans across devices
  • Facilitate campground and hotel bookings through our partners

Communication

  • Send important account updates and security notifications
  • Share park alerts and travel advisories relevant to your trips
  • Provide customer support and respond to your inquiries

Improvement & Analytics

  • Analyze usage patterns to enhance our AI recommendations
  • Improve app performance and user experience
  • Develop new features based on user needs

Information Sharing

We never sell your personal data. We may share information in these limited circumstances:

Service Partners

  • Booking Partners: Hotel and campground reservation platforms (only booking-related data)
  • Payment Processors: Secure payment handling for premium features
  • Analytics Services: Anonymous, aggregated usage data for service improvement

Legal Requirements

  • When required by law, court order, or government regulations
  • To protect the safety and security of our users and platform
  • To prevent fraud or abuse of our services

Data Security

We implement industry-standard security measures to protect your information:

  • Encryption: All data is encrypted in transit and at rest
  • Secure Infrastructure: Our platform is hosted on secure, compliant cloud infrastructure
  • Access Controls: Strict internal access controls and regular security audits
  • Regular Updates: Continuous security monitoring and updates

Your Rights & Choices

Account Control

  • Access: View and download your personal data anytime
  • Update: Modify your profile and preferences in your account settings
  • Delete: Request deletion of your account and associated data

Communication Preferences

  • Opt out of marketing emails while keeping essential notifications
  • Customize the types of park alerts and updates you receive
  • Manage push notification preferences in your device settings

Third-Party Integrations

GoToAnyPark integrates with trusted services to enhance your experience:

  • National Park Service: Official park data, alerts, and information
  • Weather Services: Real-time weather and conditions
  • Google OAuth: Secure authentication (governed by Google's privacy policy)
  • Booking Partners: Hotel and campground reservation platforms

Children's Privacy

GoToAnyPark is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we discover we have collected such information, we will delete it immediately.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We'll notify you of significant changes via email or through our platform. Your continued use of GoToAnyPark after changes indicates acceptance of the updated policy.

Contact Us

Questions about this Privacy Policy or how we handle your data? We're here to help:

Email: privacy@gotoanypark.com

Support: help@gotoanypark.com

Address: GoToAnyPark, Inc.
Privacy Team
United States